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Privacy Policy

1. Introduction
We respect your privacy and are committed to protecting your personal information in accordance with the Privacy Act 2020 (New Zealand).
This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit or make a purchase from our website hosted on Wix.

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2. What Information We Collect
When you place an order or contact us, we may collect the following personal information:

  • Full name

  • Billing and shipping address

  • Email address

  • Phone number

  • Payment details (processed securely through our payment provider

  • Order details and purchase history

  • IP address and browsing data (via cookies)

We only collect information that is necessary to process orders and operate our business.

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3. How We Collect Your Information
We collect personal information when you:

  • Place an order through our website

  • Subscribe to our newsletter

  • Contact us via email or contact form

  • Interact with our website (through cookies or analytics tools)

Our website is hosted on Wix, which may also collect data in accordance with their privacy practices.

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4. How We Use Your Information
We use your personal information to:

  • Process and ship your orders

  • Communicate with you about your order

  • Provide customer support

  • Send order confirmations and updates

  • Improve our website and services

  • Comply with legal obligations

We do not sell or rent your personal information to third parties.

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5. Payments
Payments are processed securely through Wix’s integrated payment providers. We do not store full credit card details on our own servers.

 

6. Cookies & Analytics
Our website may use cookies to:

  • Improve your browsing experience

  • Analyse website traffic

  • Remember your preferences

You can disable cookies in your browser settings, though some features of the site may not function properly.

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7. Sharing Your Information
We may share your information with:

  • Payment processors

  • Shipping and courier companies

  • IT and website service providers (such as Wix)

  • Government authorities where required by law

We only share information necessary to provide our services.

 

8. Storage & Security
Your information is stored securely through Wix’s secure servers. We take reasonable steps to protect your personal information from loss, misuse, or unauthorised access.
However, no online transmission is 100% secure.

 

9. Your Rights (New Zealand Customers)
Under the Privacy Act 2020, you have the right to:

  • Access the personal information we hold about you

  • Request correction of your information

  • Withdraw consent to marketing communications

To request access or corrections, please contact us using the details below.

 

10. Data Retention
We retain your personal information only as long as necessary for:

  • Fulfilling orders

  • Tax and accounting requirements

  • Resolving disputes

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11. Contact Us
If you have any questions about this Privacy Policy or your personal information, please contact:

 

Wreaths New Zealand
Email: wreathsnz@gmail.com
Location: Auckland, New Zealand

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